Cookie Policy
This Cookie Policy explains what cookies are, which cookies Zintra Marketplace uses, and how you can manage them.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work correctly, remember your preferences, and provide information to website owners about how their site is used.
2. How We Use Cookies
We use cookies for three main purposes: to keep the platform functioning correctly, to remember your preferences, and to understand how users navigate the platform so we can improve it.
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the platform to operate. Without them you cannot log in, complete a booking, or use secure features. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| wordpress_logged_in_* | Keeps you logged in to your account | Session / 14 days if Remember Me is ticked |
| wordpress_sec_* | Security token for authenticated requests | Session |
| wp-settings-* | Stores your WordPress admin preferences | 1 year |
| zintra_session | Maintains your checkout and search session state | Session |
| zintra_csrf | Cross-site request forgery protection token | Session |
Functional Cookies
These cookies remember your preferences and settings to improve your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| zintra_recent | Remembers recently viewed listings for your convenience | 30 days |
| zintra_filters | Saves your last used search filters | 7 days |
| zintra_currency | Remembers your display preferences | 1 year |
Security and Fraud Prevention
We use device fingerprinting technology to detect and prevent fraudulent activity, duplicate account creation, and suspicious behaviour. This involves collecting technical information about your device and browser. This is a platform security requirement and is active for all users.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| _fp_visitor_id | Device fingerprint identifier for fraud prevention | 1 year |
Analytics Cookies
We may use privacy-respecting analytics to understand how users navigate the platform. No personally identifiable information is shared with third-party analytics providers.
Payment Provider Cookies
Stripe, our payment processor, sets its own cookies when you interact with payment forms. These are governed by Stripe’s Privacy Policy.
4. What We Do Not Do
We do not:
- Sell cookie data to advertisers or data brokers
- Use cross-site tracking cookies to follow you across other websites
- Use cookies to serve advertising on third-party platforms based on your activity on Zintra
5. Managing and Disabling Cookies
You can control non-essential cookies through your browser settings. The following links explain how to manage cookies in major browsers:
Please note that disabling essential cookies will prevent you from logging in, completing bookings, or using secure areas of the platform.
6. Updates to This Policy
We may update this Cookie Policy from time to time. The current version is always available on this page.
7. Contact
For questions about our use of cookies: privacy@zintra.com.au